Privacy policy and cookies


We do everything to make you feel safe with us and declare that we have taken all appropriate technical and organizational measures to secure personal data. Your personal data is encrypted on our servers.


Administrators of personal data according to § 5 letter o) of Act no. 18/2018 Z.z. on the protection of personal data, as amended (hereinafter the “Act”) is RAVAFOL SK2 s.r.o. ID: 51222281 with its registered office at Antolská 31, 969 01 Banská Štiavnica (hereinafter: “administrator”).

The contact details of the administrator are:
address: Antolská 31, 969 01 Banská Štiavnica

What types of personal information do we collect and why do we need it?

quotes and inquiries from web forms

  • Name and surname
  • Phone number
  • E-mail


  • E-mail

What types of personal data do we collect and why do we need them (applies to e-shop)

to the website

  • E-mail
  • Password

and purchase on the website

  • Name and surname
  • Delivery address
  • Phone number
  • E-mail

and economic requirements

  • Company name
  • Invoice address
  • ID
  • VAT


You can subscribe to the newsletter by providing personal data and thus you agree to their processing for these marketing purposes (information about events, news, sales or competitions). You can request to unsubscribe from the newsletter at any time by sending an email.


Data transfer to third countries

The administrator does not intend to transfer personal data to a third country (non-EU country) or to an international organization.


Personal data security

In order to protect your personal data with us, we have taken appropriate technical, security and organizational measures in accordance with the requirements and regulations of the applicable legislation. All your personal data in electronic form is stored on secure data servers.


How long we keep your personal data

We retain your personal data for the time necessary to exercise the rights and obligations arising from the contractual relationship between us and to assert claims under this contractual relationship.

We must retain personal data, the retention of which is necessary for the fulfillment of all our obligations under the statutory regulation, for the period specified by the relevant legal regulation, regardless of your consent. For tax and accounting documents, this period is usually 10 years.

In the case of marketing activities or other cases to which you have given us your consent, we retain your data until your consent is revoked.


Your rights

In connection with the protection of personal data, you have several rights that you can exercise: – the right to withdraw your consent to the processing of personal data at any time

  • the right to supplement or correct personal data
  • right of access to data
  • the right to delete personal data
  • the right to restrict processing
  • the right to object
  • the right to lodge a complaint
  • the right to transfer data

The right to supplement and correct

If your data is incorrect, you can edit it directly in the settings of your user account or you can contact us directly at the e-mail address and request their correction and completion.

Data access

You have the right to ask us for an overview of the data we process about you, for what purpose, to whom we provide them, for how long we will keep them, via the e-mail address

The right to delete personal data

You have the right to ask us to delete your personal data that we process, provided that the following conditions are met and does not affect the data that we are required by law to retain (eg invoices):

  • Personal data are no longer needed for the purposes for which they were obtained and processed
  • You revoke your consent on the basis of which the personal data were processed and there is no other legal basis for the processing of personal data
  • Personal data has been processed illegally
    The reason for deletion is the fulfillment of an obligation under a law, special regulation or an international agreement
  • This is the personal data of a person under the age of 16

Right to restrict processing

You have the right to ask us to limit the processing of your personal data in the following cases:

  • you object to the accuracy of the personal data until the accuracy of the personal data is verified
  • the processing of your personal data is illegal
  • we no longer need your personal data for the purpose of processing, but you do need it to enforce or defend your legal claims
  • according to the previous point with the processing of your personal data

Right to object

You have the right to object to the processing of your personal data on the grounds of your specific situation, which is done in our legitimate interest, including profiling based on these provisions. You also have the right to object to the processing of your personal data for direct marketing purposes.

Right to lodge a complaint

You have the right to file a complaint with the Data Protection Office if you believe that your personal data has been processed in violation of applicable data protection legislation. Contact details can be found here



In order to ensure the proper functioning of this website, we sometimes store small data files on your device, so-called cookie. This is common practice on most large websites.


What are cookies?

A cookie is a small text file that a website stores on your computer or mobile device when you browse it. With this file, the website keeps track of your steps and preferences (such as email, language, filtering, sorting, searching, shopping) for a while, so you don’t have to re-enter them the next time you visit or browse the site.

How do we use cookies?

This website uses cookies to remember the login, the products placed in the shopping cart, to better tailor the ads to the interests of visitors, for the necessary functionality of the website and statistics about the visit to the website.

How to control cookies

You can control or delete cookies at your discretion – see for details. You can clear all cookies stored on your computer, and you can set most browsers to prevent them from being stored. However, in this case, you may need to manually adjust some settings each time you visit the website, and some services and features will not work.

How to refuse the use of cookies

The use of cookies can be set using your internet browser. Most browsers automatically accept cookies by default.

Analytical Cookies

This site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). (“Google”). Google Analytics uses cookies.

Google Analytics is enhanced with related advertising features provided by Google, namely:
– Impressions on the Google Display Network
– Remarketing (showing ads on the content network based on the products you see)
– Advanced demographic reporting (anonymous demographic reporting)

More information about privacy can be found here, to reject these cookies you can install the software add-on available here dlpage / gaoptout.